City of Michigan City, Lake Michigan Gateway Implementation Strategy

“Hitchcock thinks beyond straight lines and 90-degree angles.”

“One of Hitchcock’s strengths is the amount of work they put in when they’re getting to know a community. They show you they really understand the issues your community is considering. They’re very thorough in their approach. It’s clear they’ve done their homework.”

“Hitchcock goes out of their way to make sure they’re responsive, helpful, and doing things that aren’t necessarily their responsibility. They’re just all-around quality. Any project that I do going forward they will always, always be included in my RFP, whether it’s city or suburban.”

“With Hitchcock, I felt like they really went above and beyond, and they’re extremely responsive. They take more of a leadership role, which is helpful, especially with a complicated project.”

“Their work comes with a level of empathy with the user to say ‘it’s more than plants. How can this be an uplifting space? How can this invigorate someone?’ That’s different. That’s unique.”

“They work in a very collaborative manner in discussions and presentations. They make sure you fully understand it. If there are any questions at all, they can help you with it.”

“Some architects will just say ‘how dare you!’ but Hitchcock encourages changes. Relationships and creativity is what it boils down to—it’s why I like them the best and what sets them apart from others.”

“They’ve earned our trust. They listen to us and come back with solutions that really meet our needs. They let you start to dream …”

“What keeps coming back to me is their willingness, their ability, and their responsiveness to help manage the situation at hand.”

“Communication, creativity, meeting timeliness, meeting institutional expectations; we’re not an easy client. Hitchcock goes out of their way to work with us.”